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Contact TickPick Customer Service

TickPick Phone Numbers and Emails

Customer Service Number:

  • (845) 538-4567
    Urgent Support Line
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TickPick Emails:

Business Customer Service
Customer Service
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DMCA Inquiries, Privacy Inquiries
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TickPick Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • TickPick Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    89% phone 11% email
  • The best phone number to call TickPick is 8455384567. 85% of customers managed to speak with a real person.

  • The average hold time is up to 3 minutes. The longest wait times are on Saturday, while the shortest are on Sunday. The average call time is 4 minutes.

  • Be prepared for the call as TickPick may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.

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How to Contact TickPick Customer Service?

Most Popular Number:

(845) 538-4567
Urgent Support Line
Total calls: 2 340 Issues resolved: 49 Last call: Jan 24, 2026

If you need to find out information about tickets to a certain live event, dial the following TickPick customer service number: 845-538-4567. This is an urgent support line that is designed for live communication with a customer care manager in real-time. It is perfect for solving issues, that require immediate resolution. You can also call here if you face the issue of accessibility of certain information on the company's official website. By communicating with the specialist by phone at the above-mentioned support number, don’t forget to provide all the important details for a more substantive conversation and a quick solution to your issue.

Visit the official TickPick official site and choose “Contact Us” in the “Company” block. Click on the “Email support” button, select a request type from a drop-down list, fill out a contact form, and click on the “Submit” button. The way of communication with the customer support team via TickPick email allows you to describe your issue or request in detail by attaching a screen or photo that complements your request. You can also contact TickPick customer service team via social networks. To go to one of them, just click on the corresponding icon on the “Contact Us” page.

TickPick customer service hours are from 9 a.m. to 11 p.m. EST, 7 days a week. You can also send your letters to the company support email, Facebook, Twitter, or LinkedIn outside these hours. Keep in mind that the TickPick working hours may change. So, sometimes, check the actual information about this on the “Contact Us” page or by calling the following telephone number: 845-538-4567.

PissedConsumer Club

Contact Information

TickPick Website:

TickPick Help Center:

Corporate Office Address:

TickPick, LLC
225 W 34th St., Ste 1708
New York, New York 10122
United States

TickPick Customer Service Reviews

2.2 / 5
Poor
Alonte Xwj
Awful

I cant access tickets through axs and they said oh well. Im pissed that the refuse to help me. Just blamed others

Guest-6488420
Can't find tickets on mlb ballpark app
stars-rating stars-rating stars-rating stars-rating stars-rating
3.4

Called and was reassured that it will be taken care of. I recieved the tickets, Thanks for all the help the customer service rep was great helpful

How Good is TickPick's Customer Service?

Roni Zja
Roni Zja
Feels Satisfied | Sep 09, 2024

Thank you guys your the best

Read full quote
Shaquana Niy
Shaquana Niy
Feels Disappointed | Sep 09, 2024

Haven’t resolved the issue yet

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Makynzi Bhl
Makynzi Bhl
Feels Disappointed | Aug 01, 2024

Nobody cares that I had 2 tickets released to Ticketmaster that was not released to me Ticketmaster told me it could not help me so I paid for 2 tickets that are floating in heaven right now plus I drove 3 and a half hours with 2 friends that were so disappointed that this happened

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Emmalise Yqr
Emmalise Yqr
Feels Satisfied | Jun 04, 2024

Courteous

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Aylinn Pvv
Aylinn Pvv
Feels Disappointed | May 24, 2024

Very misinformed

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Mark R Uac
Mark R Uac
Feels Disappointed | Feb 28, 2024

I did not get the help I needed. Getting a live person on the phone is very challenging.

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Summary of TickPick Customer Service Calls

2.3K TOTAL
CALLS
03:44 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call TickPick?

Product/ Service Question:

  • “If I get tickets for Blue Jays Game 7 from you and it doesnt happen do I get full refund”
  • “Parking pass not working at allegiant stadium”
  • “Ticket purchase”

Shipping and Delivery Question:

  • “Have not received my tickets (BYU Portland State game”
  • “I did not receive my tickets in time for a concert”
  • “CAN'T GET ON TO DELIVER UR TICKETS”

Request for Information Question:

  • “Bought a $2100. BTS ticket for Tampa. Trying to find out if a VIP ticket”
  • “Question about tickets”
  • “Question on transferring tickets to my wife”

Refund Question:

  • “Ticket Refund”
  • “Refund”
  • “Missed my event yesterday need a refund”

Payments and Charges Question:

  • “Birthday credit”
  • “Dispute over Irom Maiden Tickets That were Never Received”
  • “Dispute Transaction”

Account Question:

  • “My tickets are not showing in my account.”
  • “No bar code on ticket”
  • “When log into App the link it sends me to doesn't open”

Activation/ Cancellation Question:

  • “Is smokie Robison concert canceled in Redmond wa”
  • “Cancelled event”
  • “My Ticket getting canceled”

Return/ Replace Question:

  • “Time of event has changed and I can’t go that late”
  • “I’m selling tickets and I want to change the delivery method”
  • “Wrong date”

Website/ Application Question:

  • “I can't download my ticket seats”
  • “Cannot download my ticket”
  • “Ticket download”

Cards Question:

  • “Can't add card”
  • “I placed order on wrong card”
  • “Credit card”

Staff Question:

  • “Customer service”
  • “Never got my tickets. It’s a very bad service.”
  • “Buy my tickets through you and not an automated service”

Other Question:

  • “Tickets issue”
  • “Issues with order”
  • “Lost tickets”

Compare TickPick Customer Service To

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