TickPick
TickPick Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TickPick has 2.0 star rating based on 114 customer reviews. Consumers are mostly dissatisfied.
30% of users would likely recommend TickPick to a friend or colleague.
- Rating Distribution
Pros: Good prices, No fees, I use tick pick a lot and have no real issues.
Cons: Customer care, Do not respond to ticket issues, Never recieved tickets.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TickPick has 2.0 star rating based on 114 customer reviews. Consumers are mostly dissatisfied.
30% of users would likely recommend TickPick to a friend or colleague.
- Rating Distribution
Pros: Good prices, No fees, I use tick pick a lot and have no real issues.
Cons: Customer care, Do not respond to ticket issues, Never recieved tickets.Recent recommendations regarding this business are as follows: "Buy in Ticketmaster, choose your seat and most important, RECEIVE your tickets!", "Be careful, you can't reach them by phone", "Never ever use this app since it scams and it doesn’t give you your money back when you ask for a refund.", "Avoid Tick Pick. There are enough other options out there that you don't need to tolerate abysmal customer service.", "DO NOT DO IT!".
Most users ask TickPick for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top TickPick Reviews
"Ticket selling"
The company didnt do anything wrong. I have been trying to to figure out why someone would buy my tickets, which TickPick agreed that I sent. Maybe a present...
"Fake tickets - refused to refund"
Bought tickets for Max McNown in Vancouver BC (Oct 16/25) but the venue couldn't scan our tickets. They said the tickets should be a barcode not a QR code and...
Clinton, Washington
Fake tickets - refused to refund
Bought tickets for Max McNown in Vancouver BC (Oct 16/25) but the venue couldn't scan our tickets. They said the tickets should be a barcode not a QR code and that 20 other people showed up with the same tickets.
We had to purchase more tickets to get in. When I called TickPick, she said the 'Team' has nothing to verify the tickets were bad, they need a report showing they were scanned so they could trace them. What? She said similar tickets worked at the venue and I needed to show them proof ours could not be scanned.
Again, what? I didn't notice at the time but when I purchase tickets through them the wallet links usually reroute through Ticketmaster but it didn't happen like that this time. When I told her this she said 'well, not always, it 'depends'. She said they would apply a 50% credit to my account for future purchases.
She could not answer when I asked how I could verify I was buying real tickets. I was starting to wonder whether I was talking directly to a scammer.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivered tickets too late!
I bought the tickets more than 4 months before the show. I had a problem and couldn't go to the show, but I didn't have the tickets to sell.
I contacted TickPick to get the tickets, and they said they would be delivered 1 day before the show. I tried to put them up for sale on TickPick, but I had just one day to sell, and guess what, they didn't sell. I lost 460 dollars because they delivered my tickets really late.
Another thing, they don't put the exact location of your seat, and it's always the worst seat. Never buy anything else on this site!
- Little cheaper
- Dont deliver the tickets earlier and worst seats
Preferred solution: Apology
User's recommendation: Buy in Ticketmaster, choose your seat and most important, RECEIVE your tickets!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIs smokie Robison concert canceled in Redmond wa
I'm still waiting for my refund from the Smokey Robinson concert. I had real problems contacting their help center.
- Affordable
- Can not contact them by phone
Preferred solution: Full refund
User's recommendation: Be careful, you can't reach them by phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWe haven’t received a confirmation on tickets for Paul Mccartney.
We did everything to pay for tickets for Paul McCartney with Apple Pay and it disappeared. How can I complete the purchase?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service policies
I ordered the wrong quantity of parking passes through Tick Pick. It was unintentional, but my fault nonetheless.
When I reached out, they informed me of their no-refund policy and that my only recourse was to sell the tickets through their website.
When I attempted to do so, neither their website nor app would allow me to post the parking passes. I spent over an hour on the phone simply trying to get the tickets posted and was repeatedly told they would not refund my purchase despite it being an error on their side.
- Upfront pricing
- Horrible customer service policies
Preferred solution: Full refund
User's recommendation: Avoid Tick Pick. There are enough other options out there that you don't need to tolerate abysmal customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnhelpful and they WILL lie to you
This is a scammer site: they can access your PC and can remove all their emails. I have proof of this.
I called them and they are located in Jamaica or Mexico! The NY office is just a 'front' to allow them to do business. Thinking I am kidding?? Call the number for yourself.
'Thank you for sharing your decision with us. We are not able to waive the seller's fee, so we will proceed with canceling this sale. If you have any further questions or need assistance, please let us know. Any response to my accurate experience is a 100% lie.
Do not use this fake company!
I have attempted to have my account deleted and they will not do it!!! They have retained my credit card information and have refused to delete this information after making 3 requests over a week's time period.
- Lied about there being a fee and commission
Preferred solution: Full refund
User's recommendation: DO NOT DO IT!
This app is not good for purchasing tickets you get scammed
This app was not letting me get a refund for my San Antonio tickets to want to go to the Shakira concert on Friday so then I tried calling and all they would do is put me on hold and they told me I was allowed to make refunds but instead of me making a refund all they did was take money from my bank account and charged me $2000 to go for two tickets to go to Shakira concert on Houston which I dont want anymore and now I want my money back and this app is now telling me that I cant return my tickets because it has been past due. They are scammers and I dont ever Recommend anybody to use this app.
They took my $2000 from my bank account and I need those $2000 in order for me to be able to pay my light bill and my water bill and now they dont wanna give me my money back. My son is literally in the hospital dying and they dont wanna give me my money back.
Never use this app. It sucks.
User's recommendation: Never ever use this app since it scams and it doesn’t give you your money back when you ask for a refund.
Golden cup
Im by tickets Mexico for Houston not for atlanta I need to change my tickets or refund my money please
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam company - haven’t paid out after 2 months.
I was supposed to be paid for tickets I sold on October 2nd. They said that they had paid out.
I contacted Hyperwallet and it turns out they made the Hyperwallet account but didn't pay anything.
Now, I get ignored every time I mention my case to customer service. Scam company, do not use!
- Scam
Preferred solution: My payment for the tickets
User's recommendation: Don’t use!! SCAM
Awful
I cant access tickets through axs and they said oh well. Im pissed that the refuse to help me. Just blamed others
I order ticket to the Dodgers game for April 2 2025 I never received anything
I got charged for two tickets and I havent got any emails with my confirmation for the two tickets I purchased for April 2nd Dodgers home game
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Unacceptable
Company fixed the issue and I have been provided with apology. They sent me the tickets through another online provider .. Seat Geek
Overall I have not gotten an acceptable response from TickPick whereby I can honestly say that I am no longer concerned about the status of my tickets. Having to wait until 24 hrs before showtime before I actually get my tickets is simply unacceptable.
Especially when I have to make flight and hotel arrangements in order to attend the concert. What if they do not send me the tickets in time for the concert?
I will be out a lot of money. Not acceptable!
Houston, Texas
Can't find tickets on mlb ballpark app
I usually get my tickets after about 1 hour and this time I have not recieved them after 24 hours. The last time that happened to me the seller changed their mind and I lost my money.
I use this website because they do not charge a service fee. Not sure why you need 100 symbols when most issue can be handled in less words
Houston, Texas
Can't find tickets on mlb ballpark app
Called and was reassured that it will be taken care of. I recieved the tickets, Thanks for all the help the customer service rep was great helpful
Reading, England
Payout late by a month
I was supposed to be paid on October 2nd. It is now November 24th.
I have not been paid, I have been ignored by customer service. They reply until I mention my case, then they stop replying.
This company is a scam. Do not use them
User's recommendation: SCAM!! DO NOT USE
Chicago, Illinois
Don’t want to rate them until I speak to someone Need to speak to someone
Still waiting for my Tyler Childers tickets to be emailed to me
Im getting nervous. Im taking 3 other family members
Tickpick FAQs
As a majority of customers’ reviews are generally positive, TickPick can be considered a legit and reliable platform for buying tickets. Users also appreciate the company’s no-fee setup and Buyer Guarantee policies, ensuring that the tickets are valid, arrive on time, and provide entry to the event, which earned TickPick a reputation of a trustworthy website. The platform also uses secure payment methods to protect buyers and sellers, making Tickpick a safe option when shopping for tickets.
The TickPick owners are Brett Goldberg and Christopher O'Brien.
If you need to find out information about tickets to a certain live event, dial the following TickPick customer service number: 845-538-4567. This is an urgent support line that is designed for live communication with a customer care manager in real-time. It is perfect for solving issues, that require immediate resolution. You can also call here if you face the issue of accessibility of certain information on the company's official website. By communicating with the specialist by phone at the above-mentioned support number, don’t forget to provide all the important details for a more substantive conversation and a quick solution to your issue.
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