TickPick Reviews
TickPick Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TickPick has a 2.0 star rating from 71 reviews and 33% would recommend. Consumers are mostly dissatisfied, with many customer complaints about missing tickets, delayed delivery, and refund requests; price level is reported high and exchange, refund and cancellation policy and customer service are frequent issues.
Key Takeaways for Future Customers
- TickPick reviews note good prices and no fees for many buyers.
- Expect potential delays in ticket delivery and follow-up communication.
- Many users contact support seeking a refund when problems arise.
Negative Feedback / Risk Areas
- Repeated reports of poor customer service and slow responses.
- Refund and cancellation policies cited as unreasonable by customers.
- Undelivered or invalid tickets, billing disputes, and late payouts.
Positive Feedback
Some buyers report excellent customer service, central seats, and resolved issues; a few praise polite, helpful agents and easy transactions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TickPick has a 2.0 star rating from 71 reviews and 33% would recommend. Consumers are mostly dissatisfied, with many customer complaints about missing tickets, delayed delivery, and refund requests; price level is reported high and exchange, refund and cancellation policy and customer service are frequent issues.
Key Takeaways for Future Customers
- TickPick reviews note good prices and no fees for many buyers.
- Expect potential delays in ticket delivery and follow-up communication.
- Many users contact support seeking a refund when problems arise.
Negative Feedback / Risk Areas
- Repeated reports of poor customer service and slow responses.
- Refund and cancellation policies cited as unreasonable by customers.
- Undelivered or invalid tickets, billing disputes, and late payouts.
Positive Feedback
Some buyers report excellent customer service, central seats, and resolved issues; a few praise polite, helpful agents and easy transactions.
Media from reviews
Houston, Texas
TickPick - Review in Tickets category from Houston, Texas
I have been looking through all my emails to find a ticket. I can't find them.
Tried to go on I go into TickPicks and open it up, and it won't allow me to do it. So what can I do?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTickPick is the WORST
- - TickPick's customer service and policies are poor.
- - Canceling within 24 hours charged a large fee.
- - I won't use TickPick again or recommend it.
TickPick has some of the worst customer service and policies Ive ever experienced. I tried to cancel my order less than 24 hours after placing it, and instead I was hit with a massive charge.
Their policies feel completely unreasonable and seem designed to keep your money rather than help customers.
The whole experience left me feeling misled and taken advantage of. If youre expecting any flexibility or understanding when something changes, dont count on it. I wont be using TickPick again and I definitely wont recommend them to anyone.
There are plenty of other ticket marketplaces that value their customers more than this one. Save yourself the frustration and take your business elsewhere.
Preferred solution: Full refund
User's recommendation: TickPick has some of the worst customer service and policies I’ve ever experienced. I tried to cancel my order less than 24 hours after placing it, and instead I was hit with a massive charge. Their policies feel completely unreasonable and seem designed to keep your money rather than help customers. The whole experience left me feeling misled and taken advantage of. If you’re expecting any flexibility or understanding when something changes, don’t count on it. I won’t be using TickPick again and I definitely won’t recommend them to anyone. There are plenty of other ticket marketplaces that value their customers more than this one. Save yourself the frustration and take your business elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Monument, Colorado
No Sale
The reviewer tried to contact the company before posting this review.
I asked a question about how to load to sell paper/pdf football tickets for this weekend and got no answer. No sale.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe lied and took 39$ I paid them for 2893$
The kept my $39 when I paid them, and they didn't give me my $2,893. They lied just to get my money, and I think that's wrong.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Amsterdam, New York
I placed 2 orders for a concert...
The reviewer tried to contact the company before posting this review.
I placed 2 orders for a concert tomorrow night. I only received my first order.
The other ticket was sent to a different email and I can't access it. What do I do?
- Delivered to the wrong email address
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vancouver, British Columbia
I can’t give a good review on this one
The reviewer tried to contact the company before posting this review.
- - Ticket not delivered; customer lost money with no refund.
- - Refund denied; service not responsible for what they sell.
I recommend a batter service to help the customer , I bought a ticket and I never got it so I lost my money they didnt give the money back .For sure I will never buy another ticket again they are not responsible for what they sale out there wish is not fair to me they kept the money with them I called them and told me that they cant give my refund that simple 
User's recommendation: I never recommend it because I have a very bad experience with Tickpick
Dallas, Texas
Great seat for ***!
The reviewer tried to contact the company before posting this review.
Customer service was excellent and I got my ticket for the show and it was dead center 11 rows back.
Mississauga, Ontario
Wrong pricing
Poor I was charged 119.97 when I should have been. Charged 87$ not what I expected. I called they tell me to call my credit card company to file a dispute
User's recommendation: Pissed
Columbus, Ohio
Good doing business with TickPic
The reviewer tried to contact the company before posting this review.
Polite and professional. Understood my problem and solved it .
Would use TickPic again. Very easy to connect with an agent.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Benin City, Edo State
My card code is error
Someone bought a gift card for me what 200 Brazil currency and the code supposed to be 14 in number and actually it is 14 but there is a mistake they combine two and three in the same number and it is not working please I need something to do about it because I can't lost amount of that it's much please
User's recommendation: Please I need it please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHasn't received my tickets for the rockets game tomorrow
The reviewer tried to contact the company before posting this review.
Hasn't received my tickets for the Rockets game tomorrow. Need to know if I received my tickets. Not much time left, and I'm starting to worry.
- Need to speak with an live agent
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivered tickets too late!
- - Tickets bought over four months before the show.
- - Delivery came one day before the show, limiting resale and costing $460; no seat locations shown.
I bought the tickets more than 4 months before the show. I had a problem and couldn't go to the show, but I didn't have the tickets to sell.
I contacted TickPick to get the tickets, and they said they would be delivered 1 day before the show. I tried to put them up for sale on TickPick, but I had just one day to sell, and guess what, they didn't sell. I lost 460 dollars because they delivered my tickets really late.
Another thing, they don't put the exact location of your seat, and it's always the worst seat. Never buy anything else on this site!
- Little cheaper
- Dont deliver the tickets earlier and worst seats
Preferred solution: Apology
User's recommendation: Buy in Ticketmaster, choose your seat and most important, RECEIVE your tickets!
Clinton, Washington
Fake tickets - refused to refund
- - Bought tickets for Max McNown in Vancouver; venue couldn't scan our tickets.
- - 20 others showed up with the same tickets.
- - TickPick offered 50% credit.
Bought tickets for Max McNown in Vancouver BC (Oct 16/25) but the venue couldn't scan our tickets. They said the tickets should be a barcode not a QR code and that 20 other people showed up with the same tickets.
We had to purchase more tickets to get in. When I called TickPick, she said the 'Team' has nothing to verify the tickets were bad, they need a report showing they were scanned so they could trace them. What? She said similar tickets worked at the venue and I needed to show them proof ours could not be scanned.
Again, what? I didn't notice at the time but when I purchase tickets through them the wallet links usually reroute through Ticketmaster but it didn't happen like that this time. When I told her this she said 'well, not always, it 'depends'. She said they would apply a 50% credit to my account for future purchases.
She could not answer when I asked how I could verify I was buying real tickets. I was starting to wonder whether I was talking directly to a scammer.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIs smokie Robison concert canceled in Redmond wa
The reviewer tried to contact the company before posting this review.
I'm still waiting for my refund from the Smokey Robinson concert. I had real problems contacting their help center.
- Affordable
- Can not contact them by phone
Preferred solution: Full refund
User's recommendation: Be careful, you can't reach them by phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWe haven’t received a confirmation on tickets for Paul Mccartney.
The reviewer tried to contact the company before posting this review.
We did everything to pay for tickets for Paul McCartney with Apple Pay and it disappeared. How can I complete the purchase?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service policies
- - Ordered wrong quantity of parking passes through Tick Pick.
- - No-refund policy; posting tickets on site/app failed; refunds denied.
I ordered the wrong quantity of parking passes through Tick Pick. It was unintentional, but my fault nonetheless.
When I reached out, they informed me of their no-refund policy and that my only recourse was to sell the tickets through their website.
When I attempted to do so, neither their website nor app would allow me to post the parking passes. I spent over an hour on the phone simply trying to get the tickets posted and was repeatedly told they would not refund my purchase despite it being an error on their side.
- Upfront pricing
- Horrible customer service policies
Preferred solution: Full refund
User's recommendation: Avoid Tick Pick. There are enough other options out there that you don't need to tolerate abysmal customer service.
Tickpick FAQs
As a majority of customers’ reviews are generally positive, TickPick can be considered a legit and reliable platform for buying tickets. Users also appreciate the company’s no-fee setup and Buyer Guarantee policies, ensuring that the tickets are valid, arrive on time, and provide entry to the event, which earned TickPick a reputation of a trustworthy website. The platform also uses secure payment methods to protect buyers and sellers, making Tickpick a safe option when shopping for tickets.
The TickPick owners are Brett Goldberg and Christopher O'Brien.
If you need to find out information about tickets to a certain live event, dial the following TickPick customer service number: 845-538-4567. This is an urgent support line that is designed for live communication with a customer care manager in real-time. It is perfect for solving issues, that require immediate resolution. You can also call here if you face the issue of accessibility of certain information on the company's official website. By communicating with the specialist by phone at the above-mentioned support number, don’t forget to provide all the important details for a more substantive conversation and a quick solution to your issue.
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