TickPick
Reviews and Complaints
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
*** customer service
I buy tickets from the website on a regular basis. I had an issue last summer that caused me to miss a concert after I had purchased tickets from them.
They did not resolve the issue or refund my money. The tickets I had purchased were sold to someone else after they had taken my money for them. I started purchasing tickets again last week to give them a second chance. There was no issue; I ordered tickets, received the tickets, and went to the concert.
I purchased tickets yesterday using my same account and they sent the tickets to a different email. I had just received tickets from the same app the previous Monday.
They are blaming it on me. They are supposed to request the tickets to be re-issued, but I don't have a whole lot of faith in their service after last year.
Elgin, Illinois
Was asked. I was just looking for a customer service number. They handled my situation well.
I made a mistake for a payout and they corrected it immediately! They were great to deal with. I would just recommend them having the number easily available
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund.
Hi,
I am emailing about tickets I just purchased through yall for the Vanderbilt game. I had purchased them for someone else and sent them the tickets.
They were unable to use the tickets due to your service not allowing them to transfer into their apple wallet. I would like a refund because I wasted $25 dollars on tickets and they couldnt even go watch the game.
- No added fees
- Cant send to others successfully
Preferred solution: Full refund
User's recommendation: Don’t buy from here. The no fees are nice but you cannot send to others.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVoucher
Tickets that I bought for a baseball playoff game apparently were sold twice.i finally got refunded plus received a $150 future voucher.eased the disappointment.kinda.restored some trust in using tickpick again.only to find out my voucher had an expiration.pissed all over againd
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIssue with tickets purchased
Tickets were never delivered, called to inquire and I have yet to hear back. I've made multiple attempts hopefully somebody resolves this soon.
User's recommendation: Shop elsewhere
Mill Valley, California
My tickets were never delivered
I bought a ticket (#13662****) for the 49ers-New England Patriots, my order went in Tickpick but I never got my tickets actually delivered into my Ticketmaster account.I would like a refund
Pompano Beach, Florida
Put wrong email
Wow. Best customer service I have ever had to deal with.
Helped me get out of the dog house.
Put in wrong email and was fixed in minutes. Will use tick pick anytime I need tickets.
User's recommendation: Keep doing what you are dking
Pompano Beach, Florida
Put wrong email
Wow. What great help getting myself out of the doghouse with my wife.
Great customer service. I recommend your service to all my friends and fanily
User's recommendation: Keep doing what you are doing
Concord, Massachusetts
Tickets purchased never sent
I purchased tickets for an event that were never sent. I paid extra for them to be sent Fed Ex, three weeks later nothing.
I have tried emails, going on their app and calling with no results. These people are Scammers! I advise anyone Never to purchase anything with these people. I don't want anyone to lose money like I have.
Go to Stub Hub, Ticketmaster or Vivid.
I wish I never heard of this so called company. Please don't make the same mistake I did.
User's recommendation: Do Not Purchase Anything from TickPick!!!!!!!!!!!
Simi Valley, California
Terrible customer service
They charged my card for tickets they never provided. Called and wrote to customer service.
AI has a better personality than these people. Totally refused to provide any information or offer to help!
User's recommendation: They're all bad, but use another ticket broker.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Scammed buy tickpick
I have bought tickets two times with them. The first time, there were no problems.
The second time was a nightmare. We got to the concert only to find out the tickets were no good. After waiting in line and being sent to the ticket booth, talking to different people and managers, missing the first 30 minutes of the show, we found out that we had to buy tickets there again. I was relieved to find out about the 100% guarantee, unfortunately, it's worthless.
Also, I have been emailing with them for weeks with the same results 'we are sorry but we are not doing anything.' Do not buy from TickPick! They are scams.
- Scam
Preferred solution: Full refund
User's recommendation: Don't buy from TickPick
Tucson, Arizona
Missing tickets
Never received my tickets. Called and was on hold for quite some time but once I got someone they were very helpful in resolving my issue
User's recommendation: Highly recommend
Scarborough, Maine
Money withdrawn unknowingly
ReApplied for zip card for tickets..bought 3 Celts tickets for $1900 so the zip card would help me out with $975 of the bill..applied it to the tickets and yupp all$1900 came out of my bank account! Now I have to cover *** for two weeks!
User's recommendation: Read the fine print
Lancaster, Pennsylvania
Never got my tickets. It’s a very bad service.
Still waiting for my tickets its never got them dont need to write nothing else. Tic pick not good and erase the app.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Did not get my tickets yet?
They are ok to fix probelms ok thank you for your help
Please check and text me the tickets please and thank you have a good day thank you fir doing this for me
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Hello, Team Garena Free Fire, With due respect and humble submission I would like to inform you that, My Id was Suspended When I was playing The Game, I Haven't Done anything Wrong and I am Sure that I have followed your Rules of conduct, And I am also Sure that By Mistake you have suspended My Account for No Valid Reason, This is my Humble Request to Free Fire Team to Unban My Account. Player Name:ɪᴛᴢㅤᴀʙʙᴀsɪ Player UID:234071****